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FAQs & Troubleshooting

FAQs & Troubleshooting

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CategorisedPopularLatest

Updated:08/03/2021

These are the most viewed FAQs, ranked by popularity.

  1. 1.Document Jam
  2. 2."Multifeed detection" or "Multifeed Detection Error"
  3. 3.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
  4. 4.Print or scan using the Brother iPrint&Scan application for mobile devices (Android / iOS).
  5. 5.What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
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CategorisedPopularLatest

Information

  • Windows 10 Compatibility
    If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
  • Click here to find possible solutions for LED indications.

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