FAQs & Troubleshooting
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383 Results
- 101Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 102I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 103The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 104What is AirPrint?
- 105I cannot start ControlCenter4.
- 106Make copies on Ledger paper?
- 107Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 108Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 109Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 110The edge of glossy paper is smudged.
- 111I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 112Change the printer driver settings (Windows/macOS)
- 113How many times will my Brother machine automatically redial a number?
- 114Why doesn't my Brother machine have a dial tone?
- 115Verify if the Brother machine has a dial tone
- 116How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 117Wrong Paper Size
- 118I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 119How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 120I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 121Make a two-sided copy. (Duplex)
- 122When I print, the pages are smudged with ink.
- 123Out of Memory
- 124I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 125When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 126Scan and save a document in PDF format for Macintosh (Scan to File)
- 127When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 128Scan a document into PaperPort™ using the TWAIN driver
- 129Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 130When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 131I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 132The downloaded driver's name is different from my machine's name. (Linux)
- 133I installed scan-key-tool, but it does not work. (Linux)
- 134Send a fax using PC-FAX with LPD/LPRng (Linux)
- 135Install FaceFilter Studio onto Windows 10.
- 136Enable the Brother machine's network interface.
- 137How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 138Open the "Scanners and Cameras" and Properties.
- 139Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 140The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 141Out of Fax Memory
- 142I am unable to change my Brother machine's Receive Mode.
- 143My printed pages and received faxes are cut off.
- 144Loading paper in the manual feed slot.
- 145Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 146Delete numbers stored in my Brother machine's Caller ID History.
- 147Unable to Print 7X
- 148Ink Absorber Full
- 149Low Temperature
- 150High Temperature