FAQs & Troubleshooting
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389 Results
- 1Replace Ink
- 2Paper Jam
- 3Ink Low
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Document Jam
- 6"Offline" appears on the Status Monitor.
- 7Connect your Brother machine to your mobile device via a wireless router or access point.
- 8Can I print from or scan to Android™ Smartphone?
- 9How to identify your Operating System (OS).
- 10What is Brother iPrint&Scan?
- 11No Paper Fed
- 12Wrong Paper Size
- 13The printer status is Offline or Paused.
- 14How do I load paper?
- 15When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 16Load A3 or ledger paper and program my Brother machine to print on it.
- 17Ink Absorber Full
- 18No Ink Cartridge
- 19Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 20I cannot print using my Brother machine on a wireless network (Windows)
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23I still receive the error message "Paper Jam" after I removed the jammed paper.
- 24Cannot print after a Windows 10 update (June 2020)
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27My printed pages and received faxes are cut off.
- 28Unable to Print 5X
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 31Out of Memory
- 32What driver package format is supported by my Linux distribution?
- 33Download a file from the "Downloads" section and save it to Windows 10 computer.
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35One or more of my colors are not printing (blank).
- 36Open the Control Panel (For Windows)
- 37Unable to Print XX
- 38Is my Brother machine compatible with Windows Vista?
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41Scan from the Brother iPrint&Scan application using Windows Phone.
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Loading paper in the manual feed slot.
- 46Delete numbers stored in my Brother machine's Caller ID History.
- 47Unable to Print 7X
- 48Low Temperature
- 49High Temperature
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
