FAQs & Troubleshooting
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MFC-J6510DW
385 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
3.
The printer status is Offline or Paused.
4.
Paper Jam
5.
Connect your Brother machine to your mobile device via a wireless router or access point.
6.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from or scan to Android™ Smartphone?
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
Cover is Open
11.
Load A3 or ledger paper and program my Brother machine to print on it.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
I cannot print using my Brother machine on a wireless network (Windows)
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
Replace Ink
16.
"Offline" appears on the Status Monitor.
17.
What is AirPrint?
18.
How do I load paper?
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
21.
Ink Low
22.
Forward a fax to another fax machine when my machine has a mechanical problem.
23.
Out of Memory
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
26.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)