FAQs & Troubleshooting
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MFC-J6510DW
383 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
The printer status is Offline or Paused.
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
When I print, the pages are smudged with ink.
9.
Replace Ink
10.
How do I load paper?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Paper Jam
13.
Print using only the black ink cartridge when the Color cartridges have run out.
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
How do I know which side up my photo paper should be in the tray?
16.
I still receive the error message "Paper Jam" after I removed the jammed paper.
17.
Can I print from or scan to Android™ Smartphone?
18.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
One or more of my colors are not printing (blank).
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
No Paper Fed
25.
What is Brother iPrint&Scan?
26.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
27.
Can I transfer faxes to the PC when my machine has a mechanical problem?
28.
Ink Low
29.
Change the number of times my Brother machine rings before it answers.
30.
How do I load envelopes into my machine?