FAQs & Troubleshooting
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366 Results
- 1How do I install the Optional Tray Unit?
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Color around the edge of printing is incorrect.
- 4My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 5Can I use voice mail on the same line as my Brother machine?
- 6Replace the drum unit.
- 7How do I turn off/on the Toner Save Mode?
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 10Replace the drum unit.
- 11I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 12The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 13Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 14Tips for copy/scanning and preventing document jams
- 15Duplex (two-sided) scan
- 16I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 17When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 20Spots are printed at 75mm.
- 21Vertical colored streaks or bands appear on the page.
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Can I buy any MICR toner?
- 24Protect your Brother machine against unauthorised access over the network
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27Can I print on transparencies e.g. for overhead projectors?
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 30I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 31Can I print from or scan to Android™ Smartphone?
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 34I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 35Scan a document into ScanSoft™ PaperPort™ 11SE
- 36Which E-mail packages are compatible with ControlCenter3?
- 37Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 38How can I clear the "Scanner Locked" error message?
- 39How do I replace the belt unit?
- 40How do I clear the message "Jam MP Tray" from the LCD display?
- 41Printouts have wrinkles.
- 42Confirm that a FAX I sent was received correctly
- 43What is the BRAdmin Professional software used for?
- 44What is the recommended paper?
- 45How do I install additional memory?
- 46I'm using Macintosh. What is the PreScan option used for?
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49What is Brother iPrint&Scan?
- 50I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
