FAQs & Troubleshooting
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305 Results
- 1Load paper in the paper tray
- 2Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Turn the Toner Save Mode on or off.
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Jam 2-sided
- 8What is the recommended paper?
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 112-sided (duplex) scan
- 12Replace Belt
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14What driver package format is supported by my Linux distribution?
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16Printing/ Scanning with a mobile device
- 17Replace WT (waste toner) Box
- 18Print on both sides of the paper (2-sided/duplex Printing).
- 19Replace Toner
- 20Can I print from or scan to Android™ Smartphone?
- 21Belt End Soon
- 22I cannot print using my Brother machine on a wireless network (Windows)
- 23Adjust color settings by using the custom setting in the printer driver
- 24Replace PF Kit xx
- 25Use voice mail on the same line as my Brother machine.
- 26Manual Feed
- 27Jam Tray 1 or Jam Tray
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29What can happen if the wrong paper is used in your machine.
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Toner scatter or toner stain
- 32Replace Drum
- 33Nothing is printed on the page
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 36Wrinkle
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 382-sided Disabled
- 39The printer status is Offline or Paused.
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41Toner Low
- 42Jam Rear
- 43Jam Inside
- 44Replace Fuser
- 45Colored streaks or bands down the page
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Configure and use the Scan to Network feature (For Windows)
- 48I keep getting the error message "Authenticate Err (Authentication error)".
- 49Cartridge Error
- 50Adjust the copy density and contrast