FAQs & Troubleshooting
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MFC-9342CDW
305 Results
1.
What driver package format is supported by my Linux distribution?
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Replace Toner
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
Configure and use the Scan to E-mail Server feature.
11.
Load paper in the paper tray
12.
Jam Tray 1 or Jam Tray
13.
Print on both sides of the paper (2-sided/duplex Printing).
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
Printing/ Scanning with a mobile device
16.
Replace Belt
17.
Replace Drum
18.
Turn the Toner Save Mode on or off.
19.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
20.
Jam 2-sided
21.
Ghost
22.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
23.
Cartridge Error
24.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
25.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
26.
2-sided (duplex) scan
27.
Replace PF Kit xx
28.
No Paper
29.
Jam Rear
30.
I cannot save a file downloaded from the Brother support website (For Windows)