FAQs & Troubleshooting
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Latest |
212 Results
- 116/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 216/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 316/04/2025I cannot print from my computer via USB.
- 411/03/2025What is the default password for my Brother machine?
- 503/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 619/02/2025My Brother machine is unresponsive.
- 705/02/2025Use Universal Print (Mac)
- 813/12/2024How to identify your Operating System (OS).
- 911/12/2024Print a PDF file with mixed paper sizes from different paper trays (Mac).
- 1024/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 1115/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 1224/09/2024Use Universal Print (Windows)
- 1318/06/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 1428/05/2024Toner Low or Prepare New Toner Cartridge
- 1528/05/2024Drum End Soon
- 1622/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1707/02/2024(Video) Unpack your Brother machine
- 1807/02/2024(Video) Load A4/Letter paper
- 1907/02/2024(Video) Connect the cord
- 2007/02/2024(Video) Replace the Toner Cartridge
- 2129/08/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2225/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2310/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2426/07/2023Media Type Mismatch or Media Mismatch
- 2520/07/2023Check the firmware version.
- 2627/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2708/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2806/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2906/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3001/06/2023Print both sides of paper or a booklet automatically
- 3101/06/2023Add your Brother machine with AirPrint (macOS)
- 3201/06/2023Delete print jobs from the print queue.
- 3303/04/2023Change machine settings from your computer.
- 3427/03/2023"Offline" appears on the Status Monitor.
- 3527/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3627/03/2023Change the printer driver settings (Windows/macOS)
- 3727/03/2023The printer status is Offline or Paused.
- 3815/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 3914/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4019/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 4119/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4224/11/2022Import a Certificate and Private Key
- 4322/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 4424/10/2022Install a Certificate on Your Brother Machine
- 4520/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4613/10/2022Secure Print (Windows®)
- 4712/10/2022Print the Network Configuration Report
- 4827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5030/08/2022Print as a Poster (Windows®)