FAQs & Troubleshooting
Latest |
206 Results
- 5131/05/2022Print on Both Sides of the Paper (Windows®)
- 5209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5501/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5624/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5717/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5810/03/2022Drum !
- 5915/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 6015/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6110/11/2021Open the Control Panel (For Windows)
- 6214/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6431/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 6519/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6602/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6708/01/2021How do I print since Google Cloud Print is discontinued?
- 6824/12/2020Printing/ Scanning with a mobile device
- 6916/11/2020I cannot print from Google Cloud Print™.
- 7014/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7116/07/2020Cannot print after a Windows 10 update (June 2020)
- 7216/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 7306/07/2020What driver package format is supported by my Linux distribution?
- 7402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7519/03/2020Check the remaining ink or toner level (Linux)
- 7627/02/2020Load and Print Thick Paper Using the Paper Tray
- 7726/02/2020Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 7826/02/2020Use the Store Print Log to Network's Error Detection Setting
- 7926/02/2020Send an Email Securely Using SSL TLS
- 8026/02/2020Send an Email with User Authentication
- 8126/02/2020Manage Multiple Certificates
- 8226/02/2020Step by Step Guide for Creating and Installing a Certificate
- 8326/02/2020Configure Secure Function Lock 3.0 Using Web Based Management
- 8426/02/2020Set Auto Power Off Mode
- 8526/02/2020Check the Remaining Life of Parts
- 8626/02/2020Load and Print on Envelopes Using the MP Tray
- 8726/02/2020Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 8826/02/2020Load and Print Thick Paper and Labels Using the MP Tray
- 8926/02/2020Reduce Printing Noise
- 9026/02/2020Adjust the Machine's Volume
- 9126/02/2020Clean the Paper Pick-up Rollers
- 9226/02/2020Use a Macro from Your Computer (Windows®)
- 9326/02/2020Clean the Drum Unit
- 9426/02/2020Secure Print (Macintosh)
- 9526/02/2020Paper is Jammed in the 2-sided Tray
- 9626/02/2020Paper is Jammed in the Back of the Machine
- 9726/02/2020Paper is Jammed inside the Machine
- 9826/02/2020Paper is Jammed in the Paper Tray
- 9926/02/2020Clean the Corona Wire
- 10026/02/2020Change the Language on the LCD