FAQs & Troubleshooting
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HL-L5100DN(T)
212 Results
1. 16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
2. 16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
3. 16/04/2025
I cannot print from my computer via USB.
4. 11/03/2025
What is the default password for my Brother machine?
5. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
6. 19/02/2025
My Brother machine is unresponsive.
7. 05/02/2025
Use Universal Print (Mac)
8. 13/12/2024
How to identify your Operating System (OS).
9. 11/12/2024
Print a PDF file with mixed paper sizes from different paper trays (Mac).
10. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
12. 24/09/2024
Use Universal Print (Windows)
13. 18/06/2024
I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
14. 28/05/2024
Toner Low or Prepare New Toner Cartridge
15. 28/05/2024
Drum End Soon
16. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
17. 07/02/2024
(Video) Unpack your Brother machine
18. 07/02/2024
(Video) Load A4/Letter paper
19. 07/02/2024
(Video) Connect the cord
20. 07/02/2024
(Video) Replace the Toner Cartridge
21. 29/08/2023
My printer takes a long time to start printing when using Airprint. (iOS 16)
22. 25/08/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
23. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
24. 26/07/2023
Media Type Mismatch or Media Mismatch
25. 20/07/2023
Check the firmware version.
26. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
27. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
28. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
29. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
30. 01/06/2023
Print both sides of paper or a booklet automatically