FAQs & Troubleshooting
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143 Results
- 1Printing is not possible. (USB connection)
- 2How do I transfer label or slip templates?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How can I install the printer driver only? (for Windows)
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6When I try to use the database function, an application error occurs. (P-touch Editor 5.x for Windows)
- 7How do I install/change the RD roll?
- 8How can I print multiple copies of a label? (P-touch Editor 5.0 for Windows)
- 9How to install Brother software on a computer not connected to the Internet
- 10How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 13P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 14What Android™ mobile application can I use?
- 15Can I directly operate my printer from a self-developed application software and print a label?
- 16I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Windows)
- 17How to delete the registry information and files related to the printer driver
- 18How to identify your Operating System (OS) for Windows or Mac
- 19File Compatibility (P-touch Editor 5.x for Windows)
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21Where can I find my Brother printer's serial number?
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25A communication error occurs when printing via serial cable (RS-232C).
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27What types of image format can be inserted and printed? (P-touch Editor 5.0 for Windows)
- 28How do I transfer label templates with P-touch Transfer Express?
- 29During the installation of P-touch Editor 5.1, the message "uninstall the previous version of the software" appears.
- 30Will my printer automatically turn itself off?
- 31The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 32How to open the Devices and Printers window
- 33When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 34"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35The printer automatically turns off when not used for a while.
- 36The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38I want to know how to use P-touch Editor. (P-touch Editor 5.x for Windows)
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 41The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.0 for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box (P-touch Editor 5.0 for Windows).
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44I cannot print labels with the database-assisted printing feature using a barcode reader.
- 45Can the labeler print bar codes? (P-touch Editor 5.x for Windows)
- 46How do I install the software using a USB cable? (for Windows)
- 47What is the maximum printable label length? (P-touch Editor 5.x for Windows)
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50How do I save a layout style that I created? (P-touch Editor 5.0 for Windows)
