FAQs & Troubleshooting
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222 Results
- 1Does NC-2200w work with Windows Vista?
- 2Pre-Required Procedures (Linux)
- 3Delete print jobs from the print queue.
- 4I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 5What can happen if the wrong paper is used in your machine.
- 6How to identify your Operating System (OS).
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The paper is skewed when it's printed.
- 10I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 11I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 12I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 13How do I factory reset the print server?
- 14How do I install additional memory?
- 15I'm using Macintosh. What is the PreScan option used for?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18What driver package format is supported by my Linux distribution?
- 19Open the Control Panel (For Windows)
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 22When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 23I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 24I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 25I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 26I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 27I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 28I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 29Configure and use PC-FAX (CUPS) (Linux)
- 30Scan using XSane or GIMP (Linux)
- 31The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33Large characters are printed incorrectly. (Linux)
- 34The driver installation finished successfully but I cannot print. (Linux)
- 35I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 36Delete a network scanner entry. (Linux)
- 37Uninstall Scan-key-tool. (Linux)
- 38All print jobs are aborted and nothing is printed. (Linux)
- 39The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 40The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 41What is the Network Shared printing?
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot print from my computer via network. (For Macintosh)
- 44I cannot print from my computer via network. (For Windows)
- 45The printer status is Offline or Paused.
- 46Functions supported in the Windows 7 built-in drivers
- 47Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 48I can print but cannot scan via network. (For Macintosh)
- 49I can print but cannot scan via network. (For Windows)
- 50I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)