FAQs & Troubleshooting
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MFC-8840D
222 Results
1.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
2.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
3.
Does NC-2200w work with Windows Vista?
4.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
5.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
6.
How do I factory reset the print server?
7.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
8.
Delete print jobs from the print queue.
9.
Print the Network Configuration page
10.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
11.
What kind of memory can I use?
12.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
13.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
14.
I cannot install the driver when using the Driver Install Tool. (Linux)
15.
Cannot print after a Windows 10 update (June 2020)
16.
How to identify your Operating System (OS).
17.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
19.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
20.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
21.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
What is the "Station ID" and how do I set it?
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
Replace the toner cartridge.
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
Configure and use PC-FAX (CUPS) (Linux)
28.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
29.
Command List of brscan. (Linux)
30.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)