FAQs & Troubleshooting
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222 Results
- 51Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 52I am experiencing problems receiving faxes. What can I do?
- 53The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 54I am experiencing problems sending a fax, what can I do?
- 55How do I program the date and time?
- 56How do I improve the copy or fax quality?
- 57When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 58What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 59The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 60Can I print from DOS applications?
- 61What can happen if the wrong paper is used in your machine.
- 62I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 63How do I install additional memory?
- 64I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 65Configure the Scan to Email Feature (Linux)
- 66Paper size settings are unavailable when I print from OpenOffice (Linux)
- 67I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 68Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 69Large characters are printed incorrectly. (Linux)
- 70I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 71I installed scan-key-tool, but it does not work. (Linux)
- 72When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 73Important points for specifying the scan area (Linux)
- 74To install the printer driver easily using a tool. (Linux)
- 75Uninstall printer drivers (Linux)
- 76Firewall port requirements of the Scan Key Tool (Linux)
- 77Windows 10 Support Information
- 78What is the difference between the toner cartridge and the drum unit?
- 79Windows 7 Support Information
- 80I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 81I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 82I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address.Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Why?
- 83How do I configure fax forward to e-mail?
- 84I'm using Windows XP. I cannot scan with the USB cable.
- 85I cannot use the "Modules Update" button on Web BRAdmin.
- 86I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 87The Interface of the Control Center has changed suddenly. Why?
- 88Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 89Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 90Uninstall the drivers. (Mac OS X 10.5)
- 91Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 92Why are my sent faxes always received with a black vertical line down the page?
- 93When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 94How do I clear the "Awaiting Redial" message?
- 95I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 96The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 97How can I configure Windows® XP to send and receive faxes?
- 98When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 99My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 100Configure and use the Scan Key Tool (Linux)