FAQs & Troubleshooting
![]() |
Popular |
300 Results
- 1Mat and Cutting Blade Combinations
- 2List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 3About Blade Extension, Cutting Pressure and Mat
- 4E99902 appears on the computer screen.
- 5ErrS10 appears on the computer screen.
- 6Downloading Optional Design Pattern Collection
- 7Mat and Material Combinations
- 8List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 9Can I create the cutting data for ScanNCut from the image data?
- 10ErrS09 appears on the computer screen.
- 11E00009 appears on the computer screen.
- 12Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 13Can I create the cutting data for ScanNCut from vector graphics data?
- 14The mat cannot be recognized.
- 15ErrS90 appears on the computer screen.
- 16E10007 appears on the computer screen.
- 17E10001 appears on the computer screen.
- 18An error appears when trying to import a DXF file.
- 19Adjusting the Blade Extension
- 20What type of data can my ScanNCut machine be used?
- 21What type of cut files and projects containing cut data other than built-in patterns are available?
- 22E12006 appears on the computer screen.
- 23E12002 appears on the computer screen.
- 24E11008 appears on the computer screen.
- 25E00010 appears on the computer screen.
- 26How do I Cut Around Drawings?
- 27Attaching & Peeling Off the Material
- 28How to register Your Machine with CanvasWorkspace
- 29Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 30List of Error Messages for CanvasWorkspace (Others)
- 31ErrS23 appears on the computer screen.
- 32ErrS08 appears on the computer screen.
- 33E12004 appears on the computer screen.
- 34If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 35E01001 appears on the computer screen.
- 36E00006 appears on the computer screen.
- 37FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 38E00001 appears on the computer screen.
- 39How to create an account for CanvasWorkspace
- 40Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 41What should I do if the adjustment of the scanning and cutting positions failed?
- 42I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 43How long will the mat last?
- 44The machine is turned off (Auto Shut Down).
- 45How to Calibrate the LCD Touchscreen Display
- 46The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 47E10005 appears on the computer screen.
- 48E03006 appears on the computer screen.
- 49E03005 appears on the computer screen.
- 50E02005 appears on the computer screen.