CM550DX/ CM550

FAQs & Troubleshooting

FAQs & Troubleshooting

ErrS10 appears on the computer screen.

Error message

This image cannot be used. (ErrS10)



  • Cause
    The image data cannot be imported into CanvasWorkspace. 

  • Solutions
    Files in the following formats can be imported into CanvasWorkspace.
    • SVG format (Scalable Vector Graphics: vector image format for describing two-dimensional graphics)
    • DXF format (Drawing Exchange Format: vector image format used by CAD software)
      DXF files of a version up to Release 14 can be imported. In addition,the file may not be imported,depending on its contents.
    • FCM format (The machine can directly read data in this file format)


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If you need further assistance, please contact Brother customer service:

Related Models

CM110, CM350, CM550DX/ CM550, CM700, CM900, SDX1000, SDX1200, SDX2200D

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