FAQs & Troubleshooting
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62 Results
- 1What is Brother iPrint&Scan?
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Use the Output Guide
- 4Load Documents
- 5Load Standard Size Document
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7(Video) Clean the Scanner and Rollers
- 8When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 9Load a Plastic Card
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Your Scanner Cannot Be Detected on the Network During Installation
- 12Load Non-standard Size Document
- 13How to identify your Operating System (OS).
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15What is Remote Setup?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17Scanning and Other Problems
- 18Reset Your Brother Machine
- 19What driver package format is supported by my Linux distribution?
- 20Document Jam
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Acceptable Documents
- 23(Video) Calibrate Your Brother Machine
- 24Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 25Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 26Reset Network Settings on the Machine
- 27If You Want to Check that Your Network Devices are Working Correctly
- 28I do not have or lost the black and white calibration sheet.
- 29Install your Brother machine's software from Full Driver Package. (Windows)
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32Configure the Scan to Email Feature (Linux)
- 33Update the Driver or Firmware for your Brother machine
- 34Your Brother Machine Cannot Scan over the Network
- 35Access Web Based Management
- 36Check the Network Name (SSID) that your machine is connected to.
- 37Check the IP Address of Network Devices
- 38Error and Maintenance Indications
- 39I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 40Change the brscan5 scan settings using XSane (Linux)
- 41Delete a network scanner entry. (Linux)
- 42Open the Control Panel (For Windows)
- 43Scanning with a mobile device
- 44Scan using XSane or GIMP (Linux)
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46Command List of brscan. (Linux)
- 47Uninstall Scan-key-tool. (Linux)
- 48Check the firmware version.
- 49Important points you need to confirm before configuring your Brother machine for a wireless network.
- 50Discover the MAC address of the Brother network card.