FAQs & Troubleshooting
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66 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2(Video) Calibrate Your Brother Machine
- 3What is Brother iPrint&Scan?
- 4(Video) Clean the Scanner and Rollers
- 5Use the Output Guide
- 6Load Non-standard Size Document
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Check the firmware version.
- 10Access Web Based Management
- 11Scanning and Other Problems
- 12Acceptable Documents
- 13Document Jam
- 14Load a Plastic Card
- 15Load Standard Size Document
- 16Load Documents
- 17Update the Driver or Firmware for your Brother machine
- 18Your Brother Machine Cannot Scan over the Network
- 19Calibrate Your Brother Machine
- 20Reset Your Brother Machine
- 21The scanning speed is slow when scanning from my machine. (Windows)
- 22What driver package format is supported by my Linux distribution?
- 23When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 24Delete a network scanner entry. (Linux)
- 25Uninstall the scanner driver. (Linux)
- 26Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 27Your Scanner Cannot Be Detected on the Network During Installation
- 28Clean the Scanner and Rollers
- 29I do not have or lost the black and white calibration sheet.
- 30How to identify your Operating System (OS).
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 33Check the Network Name (SSID) that your machine is connected to.
- 34Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 35What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 36Error and Maintenance Indications
- 37What is the default password for my Brother machine?
- 38Configure the Scan to Email Feature (Linux)
- 39Scan using XSane or GIMP (Linux)
- 40Where can I download Brother iPrint&Scan application for Mac?
- 41If You Want to Check that Your Network Devices are Working Correctly
- 42Change the General Settings Using Remote Setup
- 43Important points you need to confirm before configuring your Brother machine for a wireless network.
- 44Check the IP Address of Network Devices
- 45Uninstall the drivers. (macOS 10.14 - macOS 12)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Important points for specifying the scan area (Linux)
- 48What is Remote Setup?
- 49If You Cannot Complete the Wireless Network Setup Configuration
- 50Scanning with a mobile device
