FAQs & Troubleshooting
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192 Results
- 101I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 102Open the "Scanners and Cameras" and Properties.
- 103What is the difference between the toner cartridge and the drum unit?
- 104A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 105I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 106I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 107I cannot install the driver when using the Driver Install Tool. (Linux)
- 108Configure and use the Scan Key Tool (Linux)
- 109The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 110Large characters are printed incorrectly. (Linux)
- 111I installed scan-key-tool, but it does not work. (Linux)
- 112Uninstall the scanner driver. (Linux)
- 113How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 114I want to print using CUPS while keeping SELinux enabled. (Linux)
- 115Uninstall printer drivers (Linux)
- 116Set up your Brother machine on a wireless network.
- 117I cannot print using my Brother machine on a wireless network (Windows)
- 118Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 119Scan from the Brother iPrint&Scan application using Windows Phone.
- 120Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 121Can I use AirPrint with my Brother machine?
- 122I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 123Scan a document and e-mail it as an attachment (For Macintosh)
- 124Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 125Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 126Uninstall the drivers. (macOS 13 or greater)
- 127I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 128The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 129Uninstall the Brother Software and Drivers (Windows)
- 130Print the Network Configuration Report
- 131Black lines down the page
- 132My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 133Command List of brscan. (Linux)
- 134Important points for specifying the scan area (Linux)
- 135Firewall port requirements of the Scan Key Tool (Linux)
- 136A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 137I cannot view the HTML format manual (web manual).
- 138How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 139Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 140Important points you need to confirm before configuring your Brother machine for a wireless network.
- 141Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 142I am sharing my Brother machine. I can print but cannot scan.
- 143I can print but cannot scan via network. (For Mac)
- 144Check the remaining life of my Brother machine's drum.
- 145Clean the Drum Unit.
- 146When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 147Scan a document in Mac OS X 10.7.
- 148Scan a document in Windows 8 and Windows 10.
- 149When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 150Where can I find my Brother machine's serial number?