FAQs & Troubleshooting
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192 Results
- 101What is the difference between the toner cartridge and the drum unit?
- 102I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 103I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 104I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 105I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 106Configure and use the Scan Key Tool (Linux)
- 107The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 108"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 109Large characters are printed incorrectly. (Linux)
- 110I installed scan-key-tool, but it does not work. (Linux)
- 111Delete a network scanner entry. (Linux)
- 112I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 113I want to print using CUPS while keeping SELinux enabled. (Linux)
- 114A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 115Scan a document and e-mail it as an attachment (For Macintosh)
- 116Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 117Uninstall the drivers. (macOS 13 or greater)
- 118I cannot install the driver when using the Driver Install Tool. (Linux)
- 119Where can I download Brother iPrint&Scan application for Mac?
- 120My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 121Command List of brscan. (Linux)
- 122Uninstall the scanner driver. (Linux)
- 123How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 124Uninstall printer drivers (Linux)
- 125Firewall port requirements of the Scan Key Tool (Linux)
- 126Set up your Brother machine on a wireless network.
- 127I cannot print using my Brother machine on a wireless network (Windows)
- 128A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 129Can I use AirPrint with my Brother machine?
- 130I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 131Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 132I cannot print from my computer via USB.
- 133I can print but cannot scan via network. (For Mac)
- 134Check the remaining life of my Brother machine's drum.
- 135Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 136I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 137The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 138The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 139Uninstall the Brother Software and Drivers (Windows)
- 140Print the Network Configuration Report
- 141Black lines down the page
- 142Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 143Important points for specifying the scan area (Linux)
- 144I cannot view the HTML format manual (web manual).
- 145How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 146A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 147Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 148Important points you need to confirm before configuring your Brother machine for a wireless network.
- 149Print the WLAN report
- 150When I scan a document using ControlCenter, the scanned file size is too big.