FAQs & Troubleshooting
 |
Popular |
111 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2Your Scanner Cannot Be Detected on the Network During Installation
- 3"Multifeed detection" or "Multifeed Detection Error"
- 4If You Want to Check that Your Network Devices are Working Correctly
- 5What is the default password for my Brother machine?
- 6Load Documents
- 7(Video) Update the Driver or Firmware for your Brother machine
- 8The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 9Configuring frequently-used scan settings on your Brother machine.
- 10The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 11Update the Driver or Firmware for your Brother machine
- 12Wireless LAN Error Codes
- 13Reset the Scheduled maintenance counter
- 14How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 15What is Brother Web Connect?
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17Can not scan a long document.
- 18Replace Pick up roller
- 19Duplex (two-sided) scan
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23Unable to Scan XX
- 24Change the brscan5 scan settings using XSane (Linux)
- 25When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 26Scan error due to length, reduce length
- 27Configuring frequently-used scan settings on your computer.
- 28Changing scan settings in ControlCenter.
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30Check the firmware version.
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 33Replace Reverse Roller
- 34Can I print from or scan to Android™ Smartphone?
- 35Unusable Device
- 36Document Jam
- 37Your Brother Machine Cannot Scan over the Network
- 38Open the "Scanners and Cameras" and Properties.
- 39I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 40"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 41If You Cannot Complete the Wireless Network Setup Configuration
- 42A gray line or margin appears on the side of the scanned document.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Enable the Brother machine's network interface.
- 45How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 46Paper suitable for scanning
- 47Discover the MAC address of the Brother network card
- 48I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 49The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 50I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
