How to identify your Operating System (OS).

Duplex (two-sided) scan

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

"Multifeed detection" or "Multifeed Detection Error"

Configuring frequently-used scan settings on your computer.

My Brother machine could not be found over the network when I installed drivers on my computer.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

Can not scan a long document.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

Wireless setup is requesting a WPS PIN to complete the setup

What is Brother iPrint&Scan?

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)

If You Want to Check that Your Network Devices are Working Correctly

Set up your Brother machine on a wireless network.

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

I cannot save a file downloaded from the Brother support website (For Windows)

Configuring frequently-used scan settings on your Brother machine.

Changing scan settings in ControlCenter.

Load Documents

Replace Reverse Roller

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Document Jam

Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.

Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

I cannot install the scanner driver in Ubuntu 21.04.  (Linux)

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.

Enable the Brother machine's network interface.

How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?

My scanned image is missing.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Scan multiple pages into one file instead of each scan being saved as a separate file.

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

Where can I download Brother iPrint&Scan application for Mac?

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Scan a document using Brother iPrint&Scan. (Windows, macOS)

Your Brother Machine Cannot Scan over the Network

Your Scanner Cannot Be Detected on the Network During Installation

If You Cannot Complete the Wireless Network Setup Configuration

When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.

Replace Pick up roller

Can I print from or scan to Android™ Smartphone?

Change the brscan5 scan settings using XSane (Linux)