FAQs & Troubleshooting
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108 Results
1.
What is Brother iPrint&Scan?
2.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
3.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
4.
Can not scan a long document.
5.
My Brother machine could not be found over the network when I installed drivers on my computer.
6.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
7.
Your Scanner Cannot Be Detected on the Network During Installation
8.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
9.
"Multifeed detection" or "Multifeed Detection Error"
10.
Replace Pick up roller
11.
Configuring frequently-used scan settings on your computer.
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
Document Jam
14.
Can I print from or scan to Android™ Smartphone?
15.
Wireless setup is requesting a WPS PIN to complete the setup
16.
Configuring frequently-used scan settings on your Brother machine.
17.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
18.
Duplex (two-sided) scan
19.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
20.
Enable the Brother machine's network interface.
21.
Replace Reverse Roller
22.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
23.
Wireless LAN Error Codes
24.
Reset the Scheduled maintenance counter
25.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
26.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
27.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
28.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
29.
The LCD displays an error code when I use Web icon (Brother Web Connect).
30.
Can I print from and scan to iPhone, iPod touch and iPad?