FAQs & Troubleshooting
Popular |
266 Results
- 1Check the Print Quality
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The printer status is Offline or Paused.
- 4Set up a Brother machine and your mobile device on a wireless network
- 5Refill Ink
- 6(Video) Fill the ink tanks
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 9What is Brother iPrint&Scan?
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 11Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 12Paper Jam
- 13Paper Size Mismatch
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16One or more of my colors are not printing (blank).
- 17Document Jam
- 18Easy Scan to E-mail
- 19Change the Print Setting Options When Having Printing Problems
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Load Paper in the Multi‑purpose Tray (MP Tray)
- 22Print using only the black ink tank when the Color tanks have run out.
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Correct the Paper Feed to Clear Vertical Lines
- 25(Video) Load A4/Letter paper
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Unable to Print XX
- 28Cover is Open
- 29Copy on Both Sides of the Paper (2-sided Copy)
- 30Setup a Brother machine on a wireless (Wi-Fi) network.
- 31I cannot make borderless prints.
- 32My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 33Ink Low
- 34Manual Feed
- 35Print as a Poster (Windows®)
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40Check the Print Alignment from Your Brother Machine
- 41(Video) Unpack your Brother machine
- 42(Video) Connect telephone line and power cords
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44How to identify your Operating System (OS).
- 45Scan multiple pages into one file instead of each scan being saved as a separate file.
- 46Set up your Brother machine on a wireless network.
- 47Clean the Base Pad
- 48The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50I cannot print using my Brother machine on a wireless network (Mac)