FAQs & Troubleshooting
If You Want to Check that Your Network Devices are Working Correctly
|Check that your Brother machine, access point/router, or network hub is turned on.|| |
Check the following:
|Check your Brother machine’s network settings, such as IP address, or the link status.|| |
|Check that you can "ping" the Brother machine from your computer.|| |
Ping the Brother machine from your computer using the IP address or the node name in the Windows command prompt or Mac Terminal application:
ping <ipaddress> or <nodename>.
If you have checked and tried all of the actions but you are still having problems, see the instructions supplied with your wireless access point/router to find the SSID and the Network Key (Password) information and set them correctly.