I can no longer print from my computer via Bluetooth® even though I was able to print previously.
Please check the following points:
Is the printer turned on?
Is the media installed in the printer？
Are any print jobs stored in the print queue?
-> Remove print jobs and try printing again.
Is the printer offline?
-> If the printer is offline, close the print monitor screen and turn the printer power ON/OFF a few times.
If the printer is still offline, restart your computer.
Are the Bluetooth settings ON?
-> Check if the Bluetooth function of your computer is ON.
-> Check if the Bluetooth icon is displayed on the LCD of the printer.
If not, follow the steps below:
Press the [Menu] button to select the [Bluetooth] menu, and then press the [OK] button.
Select [On].
Is the printer paired with your computer?
-> If not, download and install the printer driver from the [Downloads] section of this website, and then pair the printer following the instructions in the installer.
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
