DCP-T220

常见问题解答与故障排除

常见问题解答与故障排除

Windows 10更新后 (2021年3月更新),当使用PC-FAX或打印时,打印出的文档不完整或蓝屏。

2021年3月微软发布的Windows 10更新会导致以下问题:

 

  • 打印的部分文档或PC-FAX作业会缺失。
  • 当您试图打印时,计算机出现蓝屏。

要再次打印并在您的Brother设备上使用PC-FAX, 点击适用于Windows 10的KBXXXXXXX更新链接,以下载 Microsoft™提供的正确的补丁文件 。 To be able to print again and use PC-FAX on your Brother machine, do the following:

Windows 10 版本 更新版本
2004 2004 KB5000802
20H2 KB5000802
1909 KB5000808
1903 KB5000808
1809 1809 KB5000822
1803 KB5000809

 

要确认您Windows 10的版本, 点击 开始 > 设置 > 更新 & 安全 > 查看更新历史

您的问题未被解答时,是否查看过其它常见问题解答?

是否查看过说明书?

如果需要更多的帮助,请联系 Brother 客户服务中心:

相关型号

DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-145C, DCP-1518, DCP-1519, DCP-155C, DCP-1608, DCP-1618W, DCP-1619, DCP-165C, DCP-185C, DCP-330C, DCP-350C, DCP-385C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7025, DCP-7030, DCP-7040, DCP-7055, DCP-7057, DCP-7060D, DCP-7080, DCP-7080D, DCP-7090DW, DCP-7180DN, DCP-7190DW, DCP-7195DW, DCP-8060, DCP-8070D, DCP-8085DN, DCP-9010CN, DCP-9020CDN, DCP-9030CDN, DCP-9040CN, DCP-9042CDN, DCP-9055CDN, DCP-B7500D, DCP-B7520DW, DCP-B7530DN, DCP-B7535DW, DCP-J100, DCP-J105, DCP-L2535DW, DCP-L2550DW, DCP-L8400CDN, DCP-T220, DCP-T300, DCP-T310, DCP-T420W, DCP-T425W, DCP-T428W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T725DW, DCP-T820DW, FAX-1360, FAX-1840C, FAX-2480C, FAX-2820, FAX-2890, FAX-2920, FAX-2990, HL-1118, HL-1208, HL-1218W, HL-1850, HL-1870N, HL-2040, HL-2045, HL-2070N, HL-2075N, HL-2130, HL-2140, HL-2150N, HL-2170W, HL-2240, HL-2240D, HL-2250DN, HL-2260, HL-2260D, HL-2560DN, HL-2595DW, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3160CDW, HL-3170CDW, HL-3190CDW, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5240, HL-5250DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5440D, HL-5445D, HL-5450DN, HL-5580D, HL-5585D, HL-5590DN, HL-5595DN(H), HL-6050D, HL-6050DN, HL-6180DW, HL-B2000D, HL-B2050DN, HL-L8250CDN, HL-L8260CDN, HL-L9200CDW, HL-L9310CDW, HL-T4000DW, MFC-1813, MFC-1816, MFC-1818, MFC-1819, MFC-1906, MFC-1908, MFC-1919NW, MFC-210C, MFC-215C, MFC-230C, MFC-240C, MFC-250C, MFC-265C, MFC-290C, MFC-3240C, MFC-3360C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5890CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7290, MFC-7340, MFC-7360, MFC-7380, MFC-7420, MFC-7450, MFC-7470D, MFC-7480D, MFC-7840N, MFC-7860DN, MFC-7880DN, MFC-7895DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8515DN, MFC-8520DN, MFC-8530DN, MFC-8535DN, MFC-8540DN, MFC-8860DN, MFC-8880DN, MFC-9120CN, MFC-9140CDN, MFC-9150CDN, MFC-9320CW, MFC-9340CDW, MFC-9350CDW, MFC-9440CN, MFC-9450CDN, MFC-9465CDN, MFC-9840CDW, MFC-B7700D, MFC-B7720DN, MFC-J200, MFC-J220, MFC-J2320, MFC-J2330DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3530DW, MFC-J3720, MFC-J3930DW, MFC-J410, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L8650CDW, MFC-L8900CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW

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