QL-820NWB

常见问题解答与故障排除

When printing solid red areas, the color may be uneven.

If your print looks like the above image, try the following steps:

For Windows:

Open the Printer Setting Tool on your computer.
Click the [Device Settings] button.
Click the [Advanced] tab and select "-6" from the drop-down menu in [Print Density (RD)].
Click the [Apply] button.
Try printing again.

For Mac:

Open the Printer Setting Tool on your computer.
Click the [Advanced] tab and select "-6" from the pull-down menu in [Print Density (Red)].
Click the [Apply Settings to the Printer] button.
Try printing again.

If the print result is top light, increase the print density setting value to adjust it to your desired density.

For QL-820NWB users:
You can also specify these settings from your printer. Follow the steps below:

Press the [Menu] button to display the [Settings] menu. Press the [OK] button.
Make sure that [Print Density (2 colors)] is highlighted and press the [OK] button.
Select [Color 2 (Red)] and press the [OK] button.
Press the cursor buttons to select "-6", and press the [OK] button.

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