How can I clear the "Media Error" message?
There are several reasons why this message may appear:
The media card may be corrupted.
The media card may be improperly formatted.
There may be a problem with the media card.
The media card may not be supported.
Complete the following to confirm:
Confirm the media card is supported by the machine. You can use the following media cards with this machine:
- Type I only
- Microdrive™ is not compatible
- Compact I/O card such as Compact LAN card and Compact Modem card are not supported
- Not available for use with ID
- Not available for music data with MagicGate™
- Take the card out and re-insert it firmly into the slot to ensure it is in the correct position.
- Verify the media card can be read by a digital camera or your computer.
- Test the media drive by inserting a different media card that you know is working.
If the error message continues to appear on the LCD, do the following based on your country:
If your unit is still within warranty, click here to locate a Brother Authorized Service Center in your area or click here to obtain contact information for the appropriate Brother Customer Service Center.
If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.
For Brother Customer Service telephone numbers for assistance in Canada, click here.
For the Brother Customer Service telephone numbers for assistance in Latin America, please click here.
For the Brother Customer Service telephone numbers for assistance in Europe, please click here.
For the Brother Customer Service telephone numbers for assistance in Asia/Oceania, please click here.
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