FAQs & Troubleshooting
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92 Results
- 51My scanner cannot be turned on or is turned off immediately.
- 52I forgot the login pass-word to enter the Home screen on the browser.
- 53Colors in the scanned image are dark.
- 54My computer does not recognize the scanner when it is connected via the USB cable.
- 55What is Infrastructure mode?
- 56The scanned documents are put into the incorrect order. (macOS)
- 57Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 58Uninstall the Button Manager (Windows).
- 59Cannot charge my scanner.
- 60When I type "http://10.10.100.1" to access the home screen in the web browser, the scanned images stored on the scanner's SD card are not displayed on the home screen.
- 61My computer cannot access the SD card via the Micro USB Cable.
- 62The scanned image is skewed.
- 63I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 64A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 65I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 66Configure the Scan to Email Feature (Linux)
- 67Delete a network scanner entry. (Linux)
- 68When I insert an SD card in to my Brother machine and use a web browser to view the stored data, the wrong data is shown.
- 69I cannot install the scanner drivers.
- 70Bleed-through is seen in the scanned image.
- 71Discover the MAC address of the Brother network card.
- 72Clean the inside of the machine.
- 73Reset the network settings.
- 74Command List of brscan. (Linux)
- 75Uninstall Scan-key-tool. (Linux)
- 76Pre-Required Procedures (Linux)
- 77I cannot reset the network setting.
- 78I lost the Li-ion battery or I cannot charge the battery.
- 79Error Code: E03
- 80The file size is too large.
- 81My scanner does not turn on.
- 82Driver busy
- 83Find SSID.
- 84Important points for specifying the scan area (Linux)
- 85Uninstall the scanner driver. (Linux)
- 86When I want to scan in SD mode, is it possible to change the paper size, the image quality, etc. on my scanner?
- 87My scanner cannot be put into TWAIN mode.
- 88The scan quality is poor.
- 89My scanned image is missing.
- 90No paper in the manual document feeder.
- 91I set the auto power off to ON but my scanner does not turn off automatically.
- 92My scanner gets warm.