Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems
Other Problems
Direct Photo Printing Difficulties
| Difficulties | Suggestions |
|---|
| Part of my photo is missing when printed. | Make sure Borderless printing and Cropping are turned off. See Related Information: Print Borderless Photos from a USB Flash Drive. See Related Information: Print Photos with Auto Cropping. |
Software Difficulties
| Difficulties | Suggestions |
|---|
| Cannot print. | Uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both. |
| “The device is busy.” appears on the computer screen. | Make sure there is no error message on the machine's display. |
Did you find the information you needed?



