Solving print problems

Problem

Recommendation

The printer prints unexpectedly or it prints garbage data.

•	Make sure the printer cable is not too long. We recommend you use a parallel or USB cable that is less than 2 meters (6.5 feet) in length.
•	Make sure that the printer cable is not damaged or broken.
•	If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
•	Check that you have chosen the appropriate printer driver with ‘Set as Default’.
•	Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer.
•	Turn off Printer Status Monitor in the Device Options tab in the printer driver.

The printer cannot print full pages of a document. An error message MEMORY FULL is printed out.

•	Press the Go button to print the data left in the printer. Cancel the print job if you want to delete the data remaining in the printer, see Cancel printing.
•	Reduce the print resolution or reduce the complexity of your document.

The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.

•	Press the Go button to print the data left in the printer. Cancel the print job if you want to delete the data remaining in the printer, see Cancel printing.
•	If this does not clear the error, reduce the complexity of your document or reduce the print resolution.
•	Set page protection to AUTO by using the supplied Windows^® driver or Remote Printer Console program.

My headers or footers appear when I view my document on the screen but they do not show up when I print it.

•	Adjust the top and bottom margins of your document.