Brother Help and Customer Support
- IMPORTANT
-
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
FAQs (Frequently Asked Questions)
For more information on your Brother machine, visit the Brother support website at support.brother.com. For additional help and tips, go to your model's FAQs & Troubleshooting page; for the latest drivers and software, go to your model's Downloads page.
For Customer Service
- In USA:
- www.brother-usa.com/support (Self-Service/Email/Chat)
- 1-877-BROTHER (1-877-276-8437)
- In Canada:
- www.brother.ca/support
- (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com/support.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support.
Ordering Accessories and Supplies
We recommend Genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
- NOTE
- In Canada, only Visa and MasterCard are accepted.
- In USA:
- 1-877-BROTHER (1-877-276-8437)
- In Canada: