Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows)
Use the Network Connection Repair Tool (Windows)
- Windows 7/Windows 8/Windows 10
You must log on with Administrator rights.
- Make sure the Brother machine is turned on and is connected to the same network as your computer.
- Do one of the following:OptionDescriptionWindows Server 2008
Click
. Click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Network Connection Repair Tool.
Windows 7Click
. Click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Network Connection Repair Tool.
Windows 8/Windows 10Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Network Connection Repair Tool. Windows Server 2012 / 2012 R2 / 2016 / 2019Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Network Connection Repair Tool. 
- If the User Account Control screen appears, click Yes.
- Follow the on-screen instructions.
- Check the diagnosis by printing the Network Configuration Report or the Printer Settings page.
The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair Tool option in the Status Monitor. Right-click the Status Monitor screen, and then click . This is not recommended when your network administrator has set the IP address to Static, since it will automatically change the IP address.
If the correct IP address and the Subnet Mask are still not assigned even after using the Network Connection Repair Tool, ask your network administrator for this information.