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5
Pull the jammed paper up and out of the printer.
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6
Open the front cover again.
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7
Open the back cover.
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8
Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
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9
Using both hands, gently pull the jammed paper out of the fuser unit.
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HOT SURFACE icon HOT SURFACE
 
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
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10
Close the back cover.
11
Pull the duplex tray completely out of the printer.
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12
Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
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