You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Identifying your problem
First, check the following:
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The AC power cord is connected properly and the printer is turned on.
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All of the protective parts have been removed.
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The toner cartridges and drum unit are installed properly.
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The front cover and fuser cover are fully closed.
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Paper is inserted properly in the paper tray.
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The interface cable is securely connected to the printer and the computer.
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The correct driver for the printer has been chosen and is installed.
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The computer is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.
