1 | Make sure that the machine is powered on, is on-line and ready to print. | ||||
2 | Check the connection status for your network. For wired network users: Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the machine. The upper orange LED shows Speed status. The lower green LED shows Link/Activity (Received/Transmit) status. For wireless network users (MFC-9320CW only): Note Check to see if the wireless signal on the LCD display is following in Ready mode or Sleep mode with infrastructure mode: (Strong) / (Medium) / (Weak) Your machine is connected to the wireless network. If the signal is (None), your machine is not connected to the wireless network. To configure your machine for a wireless network, see Configuring your machine for a wireless network (For MFC-9320CW). Note | ||||
3 | Print the Network Configuration List and check if the settings such as IP address settings are correct for your network. The problem may be the result of a mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server, and make sure that no other nodes on the network have this IP address. (For information on how to print the Network Configuration List, see Printing the Network Configuration List.) | ||||
4 | Verify that the print server is on your network as follows:
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5 | If you have tried step 1 to step 4 above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. (For information on how to reset to the default factory settings, see Restoring the network settings to factory default.) | ||||
6 | (For Windows®) If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the machine. In this case, you will need to disable the Firewall on your computer and re-install the drivers. (For how to disable the Firewall, see General problems.) If you are using personal Firewall software, see the user’s guide for your software or contact the software manufacturer. |