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Clean the Print Head from Your Brother Machine

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
  • Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages. Depending on the problem color, select to clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once.
  • Cleaning the print head consumes ink.
  • Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

MFC-J1010DW/MFC-J1012DW

  1. Press image (Ink).
  2. Press image or image to make your selections:
    1. Select [Print Head Cleaning]. Press OK.
    2. Select [Black only], [Color only], or [All]. Press OK.
    3. Select [Normal], [Strong], or [Strongest]. Press OK.
  3. Press image.
    The machine cleans the print head.
image
  • If the print quality has not improved, repeat the cleaning process. If the print quality does not improve after repeating the cleaning process several times, contact Brother Customer Service.
  • You can also clean the print head from your computer.

MFC-J1170DW

  1. Press image[Ink]>[Print Head Cleaning].
  2. Press [Black only], [Color only], or [All].
  3. Press [Normal], [Strong], or [Strongest].
  4. Press [Start].
    The machine cleans the print head.
image
  • If the print quality has not improved, repeat the cleaning process. If the print quality does not improve after repeating the cleaning process several times, contact Brother Customer Service.
  • You can also clean the print head from your computer.
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