Search

Home > Troubleshooting > Error and Maintenance Messages > Unable to Print or Scan -Transfer Your Faxes

Unable to Print or Scan -Transfer Your Faxes

Related Models:MFC‑L3720CDW / MFC‑L3755CDW / MFC‑L3760CDW / MFC‑L3780CDW / MFC‑L8340CDW / MFC‑L8390CDW

If the LCD displays:

  • [Cannot Print] ##
  • [Cannot Scan] ##

We recommend transferring your faxes to another fax machine or to your computer.

You can also transfer the Fax Journal report to see if there are any faxes you must transfer.

image
If there is an error message on the LCD after you transfer the faxes, disconnect your Brother machine from the power source for several minutes, and then reconnect it.
Did you find the information you needed?