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Error Messages

Related Models:DCP‑L2625DW / DCP‑L2640DW / MFC‑L2805DW / MFC‑L2806DW / MFC‑L2861DW / MFC‑L2885DW / MFC‑L2886DW
The most common error messages are shown in the table.

DCP-L2625DW/DCP-L2640DW/MFC-L2805DW/MFC-L2806DW

Error Messages
Cause
Action
Maximum limit of connected devices has been reached.

Four mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner.

After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.

Connection Error

Other devices are trying to connect to the Wi-Fi Direct network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.

Connection Fail

The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.

  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
No Device

When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.

  • Make sure your machine and mobile device are in the Wi-Fi Direct mode.
  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
  • If your mobile device has a configuration page for obtaining an IP address, make sure your mobile device's IP address has been configured via DHCP.
Wrong Date&Time, contact your administrator.

The Brother machine does not obtain the time from the SNTP time server or you have not configured the Date&Time for the machine.

  • Make sure the settings to access the SNTP time server are configured correctly in Web Based Management.
  • Confirm the Date&Time settings of your machine are correct in Web Based Management.

MFC-L2861DW/MFC-L2885DW/MFC-L2886DW

Error Messages
Cause
Action
The maximum number of devices are already connected using Wi-Fi Direct.

Four mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner.

After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.

Connection Error

Other devices are trying to connect to the Wi-Fi Direct network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.

Connection Failed

The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.

  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
No Device

When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.

  • Make sure your machine and mobile device are in the Wi-Fi Direct mode.
  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
  • If your mobile device has a configuration page for obtaining an IP address, make sure your mobile device's IP address has been configured via DHCP.
Wrong Date & Time, contact your administrator.

The Brother machine does not obtain the time from the SNTP time server or you have not configured the Date&Time for the machine.

  • Make sure the settings to access the SNTP time server are configured correctly in Web Based Management.
  • Confirm the Date&Time settings of your machine are correct in Web Based Management.
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