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Clean the Machine's Printer Platen
- WARNING
Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
DCP-J1310DW/DCP-J1360DW
- Unplug the machine from the electrical socket.
- If the paper support flap is open, close it, and then close the paper support.
- Pull the paper tray (1) completely out of the machine.
- Lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow.
- Squeeze both green levers together, and then lower the maintenance unit (1).
- Clean the machine’s printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth.
- Raise the maintenance unit.
- Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels.
- Slowly push the paper tray completely into the machine.
- Reconnect the power cord.
MFC-J4350DW/MFC-J4355DW/MFC-J4555DW
- Unplug the machine from the electrical socket.
- Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.
- Clean the machine’s printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth.
- IMPORTANT
- DO NOT touch the encoder strip, the thin strip of plastic that stretches across the width of the machine (2). Doing this may cause damage to the machine.
- Gently close the scanner cover using the finger holds on each side.
- Reconnect the power cord.
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