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Unacceptable Documents

The following types of documents may not be scanned successfully:
  • Documents with a carbon sheet attached
  • Documents written in pencil
  • Documents of uneven thickness, such as envelopes
  • Documents with large wrinkles or curls
  • Documents that use tracing paper
  • Documents that use coated paper
  • Photographs (photographic paper)
  • Documents printed on perforated paper
  • Documents printed on unusually-shaped paper (not square or rectangle)
  • Documents with photos, notes, or stickers affixed to them
  • Documents that use carbonless paper
  • Documents that use loose-leaf paper or any paper with holes in it
  • Documents with paper clips or staples
  • Documents with wet ink
  • Fabrics, metallic sheets, or overhead projector sheets
  • Glossy or mirrored media
  • Documents that exceed recommended thicknesses
IMPORTANT
  • Carbonless papers contain chemical substances that may damage the rollers (for example, the Pick Up Roller). If paper jams occur frequently, clean the Brake Roller and Pick Up Roller. The life of the Brake Roller and Pick Up Roller may be reduced compared to scanning paper with high wood content.
  • When scanning paper with high wood content, the life of the Brake Roller and Pick Up Roller may be reduced compared to scanning wood-free paper.
  • The Brake Roller and Pick Up Roller may become damaged when a photo or sticky note on the document touches these parts during scanning.
  • The surface of the document may be damaged when scanning glossy papers such as photographs.
  • The damage caused by using any unacceptable documents with your Brother machine may not be covered under warranty.
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