Multifeed

Multiple pages were fed at the same time. Follow the steps below to clear the multifeed.
1
Remove any paper from the document feeder.
2
Open the Front Cover by pinching the Cover Release Lever (1).
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3
Pull the document out of the machine.
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4
Close the Front Cover.
5
Press any key.
6
Confirm that the data scanned before the multifeed was detected has been saved, and then start scanning again at the next page or the beginning of the document.
Note Note
The data scanned before the multifeed occurred is not saved when scanning using the Scan to USB key on the control panel unless the file type is JPEG.
CAUTION CAUTION
DO NOT touch the metal part of the Separation Pad Cover. Doing this may cause injury to you and serious damage to the machine.
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Important Important
Remove any paper from the document feeder before closing the Front Cover.