If there is an error that cannot be cleared by the user, the machine will indicate that a service call is needed by lighting up all the LEDs as shown below.
If you see the service call indication shown above, turn the machine off and then on, and then try to scan again.
If the error is not cleared after turning the machine off and then on, press Scan to PC and then Scan to USB. The LEDs will light up as shown in the table below to identify the error.
LED Error Indication
Error Code | Error Indicator | Power Indicator | Scan to PC LED | Scan to USB LED |
0×A7 | | | | | |
| | | | |
0×A9 | | | | | |
| | | | |
0×E6 | | | | | |
| | | | |
For example, the LED indication below indicates the error code 0×A7.
When pressing the Scan to PC key | When pressing the Scan to USB key |
| |
Make a note of the error code, referring to the table above, and report the code to your dealer or to Brother Customer Service.
