PP1

Troubleshooting

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[How to check Bluetooth connection]

Note: Illustrations shown below are from a representative mobile device, and may differ from your mobile device.

  1. On the Machine Settings screen of Artspira, tap the update button on the upper left of the screen.
    1. If "Ready for transferring" is displayed, Artspira and the embroidery machine are properly connected.
    2. If "Unconnected" is displayed, proceed to step 2.
    Mobile App Artspira



  2. Make sure that Artspira is allowed to use Bluetooth in the settings screen of your mobile device.
    1. If the use of Bluetooth is not permitted, permit it and return to step 1.
    2. If the use of Bluetooth is permitted, proceed to step 3.
    [For iOS version 16]
    Mobile App Artspira Mobile App Artspira

    [For Android OS version 13]
    Mobile App Artspira Mobile App Artspira Mobile App Artspira Mobile App Artspira



  3. Make sure that the use of Bluetooth is enabled on the settings screen of your mobile device.
    1. If using Bluetooth is not enabled, enable it and return to step 1.
    [For iOS version 16]
    Mobile App Artspira Mobile App Artspira

    [For Android OS version 13]
    Mobile App Artspira Mobile App Artspira Mobile App Artspira Mobile App Artspira
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