Artspira+ Error Information

This page lists errors that may occur when using the Image to Embroidery or Portrait Conversion functions, and their suggested solutions.

Error Information

Portrait Conversion Errors

  • Message:
    Conversion failed.
  • Cause:
    The image selected is unsuitable for conversion.
  • Solution:
    Check the image and confirm that it meets the criteria for successful Portrait Conversion.
    Make sure:
    (1) The image contains only one person.
    (2) The face is clearly visible.
    After confirming, try again, or select a new image.

Image to Embroidery and Portrait Conversion Errors

  • Message:
    Operation failed. Please check network and try again.
  • Cause:
    Your mobile device may be too far from your network's modem or router.
  • Solution:
    Move closer to your networks modem or router and try again.

For more information


Tap here for more information about the Image to Embroidery function.

Tap here for more information about the Portrait Conversion function.

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