Artspira+ Error Information
This page lists errors that may occur when using the functions, and their suggested solutions.
Error Information
Conversion Error
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Editing tools:
Artspira AI
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Message:
Conversion failed.
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Cause:
The image selected is unsuitable for conversion.
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Solution:
Check the image and confirm that it meets the criteria for conversion.
Make sure:
(1) The subject is visible throughout the photo.
(2) The face is clearly visible.
After confirming, try again, or select a new image.
Network Error
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Editing tools:
Image to Embroidery, Artspira AI
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Message:
Operation failed. Please check your network connection and try again.
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Cause:
Your mobile device may be too far from your network's modem or router.
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Solution:
Move closer to your network's modem or router and try again.
Usage Limit Exceeded Error
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Editing tools:
Artspira AI
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Message:
You have reached the maximum number of conversions.
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Cause:
For Subscribers: You have reached your monthly conversion limit.
For Non‑Subscribers: You have reached the conversion limit.
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Solution:
For Subscribers: Your monthly conversion limit will be reset at the start of the next month.
For Non‑Subscribers: Consider subscribing to Artspira+ to change your monthly conversion limit.