Artspira+ Error Information

This page lists errors that may occur when using the functions, and their suggested solutions.

Error Information

Conversion Error

  • Editing tools:
    Artspira AI
  • Message:
    Conversion failed.
  • Cause:
    The image selected is unsuitable for conversion.
  • Solution:
    Check the image and confirm that it meets the criteria for conversion.
    Make sure:
    (1) The subject is visible throughout the photo.
    (2) The face is clearly visible.
    After confirming, try again, or select a new image.

Network Error

  • Editing tools:
    Image to Embroidery, Artspira AI
  • Message:
    Operation failed. Please check your network connection and try again.
  • Cause:
    Your mobile device may be too far from your network's modem or router.
  • Solution:
    Move closer to your network's modem or router and try again.

Usage Limit Exceeded Error

  • Editing tools:
    Artspira AI
  • Message:
    You have reached the maximum number of conversions.
  • Cause:
    For Subscribers: You have reached your monthly conversion limit.
    For Non‑Subscribers: You have reached the conversion limit.
  • Solution:
    For Subscribers: Your monthly conversion limit will be reset at the start of the next month.
    For Non‑Subscribers: Consider subscribing to Artspira+ to change your monthly conversion limit.

For more information


Tap here for more information about Image to Embroidery.

Tap here for more information about Artspira AI.

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