Error Information
Portrait Conversion Errors
-
Message:
Conversion failed. -
Cause:
The image selected is unsuitable for conversion. -
Solution:
Check the image and confirm that it meets the criteria for successful Portrait Conversion.
Make sure:
(1) The image contains only one person.
(2) The face is clearly visible.
After confirming, try again, or select a new image.
Image to Embroidery and Portrait Conversion Errors
-
Message:
Operation failed. Please check network and try again. -
Cause:
Your mobile device may be too far from your network's modem or router. -
Solution:
Move closer to your networks modem or router and try again.