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Error and Maintenance Messages

PT-N10

Message Cause/Remedy
Battery Low!

The batteries are running low.

Replace the batteries with new ones.

BatteryEmpty

Replace the batteries for uninterrupted operation.

Feed Error!

Check Tape

  • Remove the Tape Cassette from the Label Printer and reinsert it.
  • Replace the Tape Cassette.
File Missing

There is no data stored in the File option in the menu.

Store the label data in the File option and then open the file.

Full!

The maximum number of characters (80 characters) has been entered.

Invalid! Invalid value is selected for the Label Length option. Labels can be between 30 mm and 300 mm in length.
Line Limit!

The maximum number of printable lines has been reached.

No Text!
  • There is no text file stored in the memory.
  • image is pressed when no text is entered.
  • image is pressed when no text is entered.
SystemErrorX

Contact Brother customer service or your local Brother dealer.

Text Limit!

The number of characters entered exceeds the label length.

Reduce the text or select Auto as the label length.

UnitCooling

If the Print Head becomes too hot, your Label Printer will stop printing and cool down.

Do not touch the Label Printer when it is cooling down.

PT-N20/PT-N25BT

Message Cause/Remedy
2 Line Limit

The maximum number of printable lines has been reached.

Battery Empty

Replace the batteries for uninterrupted operation.

Battery Low

The batteries are running low.

Replace the batteries with new ones.

Feed Error!

Check Tape

  • Remove the Tape Cassette from the Label Printer and reinsert it.
  • Replace the Tape Cassette.
File Missing

There is no data stored in the File option in the menu.

Store the label data in the File option and then open the file.

Invalid
  • There is no digit above the cursor when you selected the Numbering option.
  • Invalid character is selected for the Numbering option.
  • Invalid value is selected for the Label Length option. Labels can be between 30 mm and 300 mm in length.
No Cassette You tried to print, feed, or preview a label when there is no Tape Cassette installed.
No Text
  • There is no text file stored in the memory.
  • image is pressed when no text is entered.
  • image and image is pressed when no text is entered.
  • image is pressed when no text is entered.
SystemErrorX

Contact Brother customer service or your local Brother dealer.

Text Full

The maximum number of characters (80 characters) has been entered.

Text Limit

Change Length

The number of characters entered exceeds the label length.

Reduce the text or select Auto as the label length.

Transfer error

(PT-N25BT)

Transfer of data failed. Try printing again.
Unit Cooling

If the Print Head becomes too hot, your Label Printer will stop printing and cool down.

Do not touch the Label Printer when it is cooling down.

Wrong Adapter An incompatible AC Adapter is connected. Use a supported AC Adapter.
Wrong Tape

Use Btag tape

Installed tape is incompatible with your Label Printer.

Use a Tape Cassette with the Btag mark.

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