Search

Home > Troubleshooting > Reset the Printer

Reset the Printer

Reset the internal memory of your printer to clear all the saved label files, or if the printer is not operating correctly.

Reset Settings Using the LCD

You can reset settings on the printer.

  1. Press the image (Power) button to turn the printer off.
  2. Press and hold the image (Power) button and the image (Feed) / OK button for about five seconds.
  3. While holding the image (Power) button, press the image (Feed) / OK button as follows:
    • Two times: Reset the network settings
    • Four times: Reset the printer and user settings
    • Six times: Reset all settings to their factory settings
  4. Release the image (Power) button.

Reset Data Using the Printer Setting Tool

You can use the Printer Setting Tool from a computer to:

  • Delete the templates and databases
  • Reset communication settings
  • Reset all printer settings to the factory settings

Did you find the information you needed?