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Reset the Printer

Reset the internal memory of your printer to delete the data transferred from a computer or mobile device, or if the printer is not operating correctly.

Reset All Settings to the Factory Settings Using the Printer Buttons

  1. Turn the printer off.
  2. Press and hold the Feed button image and the Power button image for about two seconds.
  3. While holding down the Feed button image, press the Power button image two times, and then release the Feed button image.
    The Power Indicator starts flashing in orange image.
  4. Do one of the following:
    • Press Feed button image three times to reset the printer's device settings to their factory settings and delete all the data transferred to the printer.
    • Press Feed button image four times to reset the printer's communication and device settings to their factory settings and delete all the data transferred to the printer.

Reset Data Using the Printer Setting Tool

You can use the Printer Setting Tool from a computer to:

  • Delete the templates and databases
  • (PJ-862/PJ-863/PJ-883) Reset communication settings
  • Reset all printer settings to the factory settings

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