Home > Troubleshooting > Error and Maintenance LEDs
Error and Maintenance LEDs
The LEDs light and flash to indicate the printer's status.
![]() ![]() ![]() | LED is lit in the colour shown. |
![]() ![]() ![]() | LED is flashing in the colour shown. |
![]() | LED can be off, lit, or flashing in any colour. |
![]() | LED is off. |
TD-2310D/TD-2320D/TD-2320DF
Power LED | Roll LED | Status LED | Condition | Action |
---|---|---|---|---|
![]() | ![]() | ![]() | The Roll Compartment Cover is open. | Close the Roll Compartment Cover until it locks into place. |
![]() | ![]() Repeat (1 second off, 1 second on) | ![]() Repeat (1 second off, 1 second on) | Feed errors |
|
Media end error | ||||
![]() | ![]() Repeat (1 second off, 1 second on) | Communication command error | Do one of the following:
| |
BLF file error | ||||
Database search error | ||||
No template error | ||||
Time acquisition error | ||||
Access point search error | ||||
Access point connection error | ||||
Maximum print length over | ||||
ESC/P memory full error | ||||
JPEG file error | ||||
USB host memory full error | ||||
Data update incomplete error (network) | ||||
Data update incomplete error (USB) | ||||
Firmware update incomplete error | ||||
High temperature error | ||||
![]() | ![]() | ![]() Repeat (0.9 seconds off, 0.3 seconds on, 0.3 seconds off, 0.3 seconds on) | Cutter error | Press and hold |
Mass storage error | ||||
Print Head not detected | ||||
Battery error | ||||
Incorrect Option assembled | ||||
Charge required | Connect the AC Adapter. | |||
![]() Three times (0.5 seconds off, 0.5 second on) | ![]() Three times (0.5 seconds off, 0.5 second on) | ![]() Three times (0.5 seconds off, 0.5 second on) | The coin cell battery has no charge or is not installed. | Replace or install the coin cell battery. |
![]() Three times (0.5 seconds off, 0.5 second on) | ![]() Three times (0.5 seconds off, 0.5 second on) | ![]() Three times (0.5 seconds off, 0.5 second on) | The Print Head is disconnected. | Print the print pattern you are using.
|
![]() Repeat (0.3 seconds off, 0.3 second on) | ![]() Repeat (0.3 seconds off, 0.3 second on) | ![]() Repeat (0.3 seconds off, 0.3 second on) | System error | Contact Brother customer service. |
![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | ![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | ![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | System error | Contact Brother customer service. |
TD-2350D/TD-2350DF
Power LED | Roll LED | Status LED | Condition | Action |
---|---|---|---|---|
![]() | ![]() | ![]() | The Roll Compartment Cover is open. | Close the Roll Compartment Cover until it locks into place. |
![]() | ![]() | ![]() | Network setting error | Press and hold |
SSID input/out of setting range error | ||||
Password input/out of setting range error | ||||
Wrong password error | ||||
Out of setting range error | ||||
Database size error | ||||
![]() | ![]() Repeat (1 second off, 1 second on) | ![]() Repeat (1 second off, 1 second on) | Feed errors |
|
Media end error | ||||
![]() | ![]() Repeat (1 second off, 1 second on) | Communication command error | Do one of the following:
| |
BLF file error | ||||
Database search error | ||||
No template error | ||||
Time acquisition error | ||||
Access point search error | ||||
Access point connection error | ||||
Maximum print length over | ||||
ESC/P memory full error | ||||
JPEG file error | ||||
USB host memory full error | ||||
Data update incomplete error (network) | ||||
Data update incomplete error (USB) | ||||
Firmware update incomplete error | ||||
High temperature error | ||||
![]() | ![]() | ![]() Repeat (0.9 seconds off, 0.3 seconds on, 0.3 seconds off, 0.3 seconds on) | Cutter error | Press and hold |
Mass storage error | ||||
USB host power supply over error | ||||
USB host non-compliant device connection error | ||||
Print Head not detected | ||||
Battery error | ||||
Incorrect Option assembled | ||||
Charge required | Connect the AC Adapter. | |||
![]() | ![]() Repeat (0.9 seconds off, 0.3 seconds on, 0.3 seconds off, 0.3 seconds on, 0.3 seconds off, 0.3 seconds on) | USB hub connected | Press and hold | |
![]() Repeat (0.3 seconds off, 0.3 second on) | ![]() Repeat (0.3 seconds off, 0.3 second on) | ![]() Repeat (0.3 seconds off, 0.3 second on) | System error | Contact Brother customer service. |
![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | ![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | ![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | System error | Contact Brother customer service. |
TD-2320DSA/TD-2350DSA
Power LED | Condition | Action |
---|---|---|
![]() | The Roll Compartment Cover is open. | Close the Roll Compartment Cover until it locks into place. |
![]() | Network setting error | Press and hold |
SSID input/out of setting range error | ||
Password input/out of setting range error | ||
Wrong password error | ||
Out of setting range error | ||
Database size error | ||
![]() | Feed errors |
|
Media end error | ||
Communication command error | Do one of the following:
| |
BLF file error | ||
Database search error | ||
No template error | ||
Time acquisition error | ||
Access point search error | ||
Access point connection error | ||
Maximum print length over | ||
ESC/P memory full error | ||
JPEG file error | ||
USB host memory full error | ||
Data update incomplete error (network) | ||
Data update incomplete error (USB) | ||
Firmware update incomplete error | ||
High temperature error | ||
![]() | Cutter error | Press and hold |
Cutter error Mass storage error | ||
USB host power supply over error | ||
USB host non-compliant device connection error | ||
Print Head not detected | ||
Battery error | ||
Incorrect Option assembled | ||
Charge required | Connect AC Adapter. | |
USB hub connected | Press and hold | |
![]() Repeat (0.3 seconds off, 0.3 second on) | System error | Contact Brother customer service. |
![]() Repeat (0.9 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) Repeat (0.9 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on, 0.3 seconds off, 0.3 second on) | System error | Contact Brother customer service. |