Dimensions Approximately 4.9 (W) x 9.2 (D) x 5.7 (H) in./
125.3 (W) x 234 (D) x 145 (H) mm
Weight Approximately 2.6 lb (1.16 kg) (without DK Rolls)
*QL-820NWBc : Approximately 2.4 lb (1.12 kg) (without DK Rolls)

LED Indicators

Status LED


Power Button, Cutter Button, Menu Button, Cancel Button, Up Arrow Button, Down Arrow Button, OK Button


Method Direct thermal printing via thermal head
Print head 300 dpi / 720 dots
Print resolution Standard: 300 dpi × 300 dpi
High resolution mode: 300 dpi × 600 dpi
Printing speed AC Adapter: max. 6.9"/sec (176 mm/sec) /
For 2-color printing, max. 0.9"/sec (24 mm/sec)
Battery: max. 6.9"/sec (176 mm/sec) /
For 2-color printing, max. 0.6"/sec (15 mm/sec)
Actual print speed varies depending on the conditions.
Maximum printing width 2.3" (58 mm)


USB port Version 2.0 Full Speed (Peripheral)
Wi-Fi ▪ Wireless Direct: IEEE 802.11g/n
▪ Infrastructure mode: IEEE 802.11b/g/n
▪ WPS 2.0
USB host HID class
*QL-820Wc: N/A
LAN port 10BASE-T/100BASE-TX
Bluetooth Ver 2.1 + EDR
*QL-820Wc: Ver 5.2
Supported profiles: SPP, OPP, BIP, HCRP
Supported protocol: iAP

Power Supply

Adapter AC Adapter (PA-AD-001A):
INPUT AC 100-240 V 50/60 Hz
OUTPUT DC 25 V-3.6 A
Battery (Optional) Battery Unit (Optional)
Li-ion Battery Unit (PA-BU-001): 14.4 V
Auto Power-off Li-ion Battery Unit (PA-BU-001): Off/10/20/30/40/50/60 Minutes
AC Adapter (PA-AD-001A): Off/10/20/30/40/50/60 Minutes


Cutter Durable automatic cutter


Operating temperature/humidity When running: between 50°F (10°C) and 95°F (35°C) / between 20% and 80%
The maximum wet bulb temperature: 80.6°F (27°C)
*QL-820NWBc does not support Windows 8/ 7/ Vista/ Server 2008 R2/ Server 2008/ macOS 10.14 - OS X 10.10.