PJ-863
 |
FAQs & Troubleshooting |
PJ-863
Date: 23/07/2024 ID: faqp00000106_004
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- Turned the machine on after you connected it to the computer.
- Download the Printer Driver Uninstaller from the [Downloads] section of this website. Once downloaded, double-click the downloaded file.
- When the installation starts, follow the on-screen instructions. After restarting your computer, re-install the printer driver.
- If you are using other Brother P-touch, Label Printer, Stamp Creator or Mobile Printer series, re-install the drivers for each series after running the tool.
- If your machine's icon remains in the Devices and Printers after running the tool, right-click the icon and delete it.
PJ-722, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-2700, PT-2730, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D460BT, PT-D600, PT-D610BT, PT-E500, PT-E550W, PT-E800T, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-1050, QL-1060N, QL-500, QL-580N, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2150, RJ-3050, TD-2020/2020A, TD-2130N, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4550DNWB
If you need further assistance, please contact Brother customer service:
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