PJ-863
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FAQs & Troubleshooting |
PJ-863
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Updated:08/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
- 2.I cannot install the printer driver or print in Windows 11.
- 3.When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 4.I cannot connect my printer to a Windows 11 computer via USB.
- 5.What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
Latest
These are the latest FAQs, sorted by last update date.
26/08/2026
What iOS mobile application can I use?
26/08/2026
What Android™ mobile application can I use?
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
12/06/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
